Privacy Policy

Last updated 18/04/2018

Hardcastle Properties (“us”, “we”, or “our”) operates as (the “site”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the site.

We use your Personal Information only for providing and improving the site. By using the site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use:

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, telephone number, email address and postcode.

We use information held about you in the following ways

  • For our internal record keeping.
  • To ensure that content from our site is presented in the most effective manner for you and your transmission device.
  • To carry out our obligations arising from any contracts entered into between you and a landlord or you and a tenant.

We may permit access or transmit your data to, but not limited to, the Deposit Protection Scheme, My Deposits, Utility Companies, City of York Council, 3rd parties who work on our behalf, the landlord of a property, tenants of your property and other tenants of the property you occupy.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Controlling your Personal Information:

We will not sell, distribute or lease your Personal Information to third parties unless we have your permission or are required by law to do so.

Should you wish to withdraw permission/consent for the storage of your Personal Information you may do this at any time by email to

Changes to this Privacy Policy:

This Privacy Policy is effective as of 18/04/18 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact